To inform
Ring size change
Specially for the online store, if the size of the ring you purchased is too small or too large, a new ring will be produced free of charge within 7 business days after your order arrives. (Except for wedding rings.)
Payment options
You can shop using EFT/money transfer, all bank cards and credit cards.
Delivery
Your order is insured and under the responsibility and guarantee of Gioielle.com until it is delivered to you.
Guarantee
All jewellery is shipped with special jewellery certificates, under the Gioielle.com maintenance guarantee.
Packaging
Your order is sent in a special jewelry box, gift packaged with a Gioielle certificate and Dinç Jewelry invoice. All our products are stamped.
Are there returns and exchanges?
The product you are returning must be returned unused and with all its parts on the same day it was received. Expired jewelry cannot be returned. As long as you do not use the jewelry you purchased, you can exchange it for an equivalent jewelry within 30 days without losing value. Wedding rings with writing inside cannot be returned.
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