top of page

PAYMENT AND SALES POLICY

1. Payment Methods

As Gioielle ISTANBUL, we accept the following payment methods:

  • Credit Card (Visa, MasterCard, American Express)

  • Bank card

  • Money Order/EFT

  • Paypal

During payment transactions, we use industry-standard encryption technologies to securely process your information.

2. Order Processing and Confirmation

When you place your order, you will receive an email confirming that your order has been received. Your payment must be successful in order for your order to be confirmed. Once payment confirmation is received, your order will be processed.

3. Delivery and Shipping

Delivery time is within [7] business days from the date the order is received. Shipping costs may vary depending on the amount of your order and your delivery address. When your order is shipped, you will be sent an e-mail with a tracking number.

4. Return and Exchange Policy

4.1 Return Conditions:

  • The product can be returned within 7 days from the date of receipt.

  • The product must be in its original packaging, unused and undamaged.

  • Return requests must be made via email with a clear statement of the reason for the return.

4.2 Exchange Conditions:

  • A request for exchange can be made within 7 days from the date of receipt of the product.

  • The exchange request is accepted provided that the product is in its original packaging, unused and undamaged.

  • Exchange requests must be made via email stating the reason for the exchange.

5. Privacy and Security

Your customer information is kept confidential without being shared with third parties. Information used during payment transactions is protected by secure payment providers.

6. Communication

For questions or requests regarding our payment and sales policy, you can contact us: Email: [arman@gioiel.com] Phone: [Phone Number] Address: [Address]

7. Legal Notice

This policy has been prepared in accordance with the applicable laws and regulations. Gioielle ISTANBUL reserves the right to make any changes to this policy.

JOIN OUR E-MAIL LIST

Abone oldugunuz için teşekkürler.

bottom of page